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What are the Golden Crown loyalty statuses?
Reaching Bronze, the fifth of ten statuses, takes 1,000 CP. At 1 CP per A$105 of pokie bets, that is A$105,000 wagered. That one sum explains the Golden Crown VIP program better than any banner.
Statuses only change the rate at which points turn into cash. The personal VIP club is separate and invitation-only. Points start with the first real-money bet, including bets made while clearing the Golden Crown casino bonus.
One group is shut out entirely: players from Sweden get no bonuses, VIP programme or point exchanges, section 2.5 of the terms says. Australia is not on that list.
LUCKY
0–50 CP
CRYSTAL
50–200 CP
IRON
200–500 CP
STEEL
500–1,000 CP
BRONZE
1,000–2,000 CP
SILVER
2,000–5,000 CP
GOLDEN
5,000–10,000 CP
PLATINUM
10,000–20,000 CP
DIAMOND
20,000–50,000 CP
PRIVILEGE
50,000+ CP
How do you earn comp points?
- Pokies:
- 1 CP per 105 AUD wagered
- Other games:
- 1 CP per 210 AUD wagered
- CP exchange wagering:
- x5
Pokies give 1 CP per A$105 wagered. Table, live and other games give 1 CP per A$210, so they earn half as fast.
Points convert at the rate of your status: 14 CP for A$1 at Lucky, 10 at Bronze, 5 at Privilege. Work it through for a Lucky player who bets A$1,000 on pokies. That is about 9.5 CP, worth roughly 68 cents.
At Privilege the same A$1,000 returns about A$1.90. Exchanged cash then needs x5 wagering. In plain terms, the ladder returns well under 1% of turnover at every level:
| Status | Rate | Cash per A$1,000 of pokie bets | Share of turnover |
|---|---|---|---|
| Lucky | 14:1 | A$0.68 | 0.07% |
| Bronze | 10:1 | A$0.95 | 0.10% |
| Golden | 8:1 | A$1.19 | 0.12% |
| Platinum | 7:1 | A$1.36 | 0.14% |
| Privilege | 5:1 | A$1.90 | 0.19% |
The exchange happens from the Exchange CP button on the statuses page, at the rate of the status you hold that day.
What do VIP players get?
By invitation
There is no application form. The casino says it selects its most active players and contacts them within 24 hours once their play reaches the required level.
Personal manager
A dedicated manager handles bonuses, payments and questions. The official page names live chat, email and WhatsApp as contact options, and says the manager explains bonus conditions, payment processes and game providers on request.
Priority withdrawals
VIP members are promised faster withdrawals than regular players. No target time is published, and some VIP reviewers report waits of days.
Higher limits
According to the official VIP FAQ, the personal manager can tailor game limits and certain playing conditions to your preferences. Which conditions can change is not listed.
Personal bonus offers
Personal bonuses, rewards and surprise perks are offered to match your style of play. Their size and their wagering are not published anywhere public, so ask first.
Higher withdrawal limits
The terms state VIP players can be exceptions to the daily, weekly and monthly withdrawal caps that apply to everyone else.
How do you get a VIP invitation?
- 1Play pokiesthey earn CP fastest
- 2Climb the statusesLucky to Privilege
- 3Wait for an inviteVIP is by invitation
Play real money, mostly on pokies, since they earn points twice as fast. Your status moves up as points build, but status alone does not make you a VIP.
The invitation comes from the VIP team, based on activity they do not define. The one published perk tied to VIP is wheel access. The wheel terms reserve Gold, Platinum and Diamond for VIPs, and on the official page those three cards carry the line Reach VIP Club Status to open:
| VIP wheel | Deposit for a spin | Max cash-out | Max bet |
|---|---|---|---|
| Gold (GOLDWHL) | A$225 | A$1,500 | A$9 |
| Platinum (PLATWHL) | A$300 | A$3,000 | A$15 |
| Diamond (DIAMWHL) | A$300 | A$7,500 | A$15 |
All three carry x30 wagering on spins and cash prizes. Details on the Golden Crown wheel of fortune page.
Golden Crown VIP program: worth chasing?
Not as a goal. The published rebate is small, and the real VIP extras, a manager, higher limits and personal offers, have no figures attached.
If you already play big amounts, the perks are worth asking about, especially the higher withdrawal limits. Ask the manager to put any personal bonus terms in writing before you accept. Personal bonuses still fall under the general bonus terms, which treat 70% bonus funds over 5–9 deposits, or 50% over 10 or more, as abuse.
On Trustpilot the VIP reviews pull in two directions. Some praise a named manager, others say their manager went quiet once a withdrawal was pending.
Playing more to climb a status is how losses grow. If the ladder starts setting your budget, use the cooling-off or self-exclusion tools in the account.
- Status rebate: from about 0.07% of pokie turnover at Lucky to about 0.19% at Privilege.
- VIP membership is by invitation only; no status guarantees it.
- Ask for higher withdrawal limits in writing if you are invited.
- Cash from exchanged CP carries x5 wagering before you can withdraw it.
Golden Crown VIP members on the service
Praises the game choice and the support team, and singles out a VIP manager, named by first name, as the reason to stay.
As a VIP, expected the advertised fast cash-outs, yet withdrawals took days and the VIP manager was hard to reach. Plans to close the account.
Calls Golden Crown a favourite pokies site, thanks to the VIP team and quick withdrawals. The review is from 2023, earlier than most complaints.
Paraphrased from public Trustpilot reviews. 218 reviews, average 3.7 out of 5, as of October. VIP reviews are split between praise for managers and complaints about slow payouts.
Golden Crown FAQ
How do I get Golden Crown VIP status?
You cannot apply. The VIP team watches activity and contacts players whose play reaches its level, the official page says within 24 hours. Staying active is the only published route. Once invited, the page says, the manager is available almost 24/7.
What are the Golden Crown levels?
Ten: Lucky, Crystal, Iron, Steel, Bronze, Silver, Golden, Platinum, Diamond and Privilege. Privilege starts at 50,000 CP, which equals A$5.25 million in pokie bets. A status changes as soon as its CP threshold is reached.
Is the daily cashback part of VIP?
No, cashback is a separate daily promotion for everyone. It returns 5% to 20% of the previous day's net loss, depending on loss size and total deposits, and needs x5 wagering. It is not paid on crypto, starts at a A$45 daily loss and stops at A$15,000.
Can I lose unused points?
The public terms do not say. They describe how points are earned and exchanged but give no expiry date, so ask support before you build up a large balance of points. Holding points has one logic: the rate is set by the status at the moment of exchange, so the same points buy more after a step up.
Can my VIP level drop?
Not stated either. The terms only say your status changes when you reach the required number of points. Inactive accounts can be charged a €20 monthly fee after 12 months, which eats any balance.